Randi Braman , DO

As an employer and partner physician in a large  primary group practice, I found it really interesting to think about negotiations from both sides of the table. I love the idea of more formally structuring our mentoring program. Perhaps making a written check list of skills  that need to be evolving and learned during that mentoring period,  …[Read more]

We also struggle with how to empower the lower-level employees. We had a period of time where our office managers style conflicted with ours, and as a result she drove out many front desk and MA employees, some who were very good.   We kept that office manager longer than we should have because from a technical and business standpoint she was…[Read more]

Yes part of the problem was that the job was poorly defined because it has evolved as the practice has evolved.   However, she grew into this position because she is a go-getter, very competent, but did not understand how to delegate responsibility. She was also stuck in the mode of believing that leadership equals authority.   We  just sat do…[Read more]

<p data-keeper-edited=”yes”>Betty nicely stated our most current challenge.  She has an MBA and applied much of what she learned 5-6 years prior to our starting as our joint venture (we “bought” the practice from my former employer, who went concierge) in 2008.  We formulated a mission which we hand out and remind our staff about maybe once a y…[Read more]