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Katie O'Connell

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Profile picture of Katie O'Connell

@koconnell

Active 6 years, 11 months ago
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  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA replied to the topic in the forum Katie O'Connell 8 years, 2 months ago

    What accounting system are you using?  The statement above uses a hybrid system that combines features of cash and accrual.  They do not match allowables with collections, so they never have a month to month measure of collection efficiency.

  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA and Profile picture of Joel Chodos, MDJoel Chodos, MD are now friends 8 years, 2 months ago

    Joel Chodos, MD

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  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA replied to the topic in the forum Katie O'Connell 8 years, 2 months ago

    Since you are so heavy on Medicare have you and your colleagues planned for the MACRA reimbursement adjustments?  There are large organizations who assure a “Don’t worry be happy” approach and tell their staff that they will take care of it.  Except the MIPS value is tracked to the individual physician and all that data will soon be public on M…[Read more]

  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA replied to the topic in the forum Katie O'Connell 8 years, 2 months ago

    First, cash accounting is only allowed by the IRS in healthcare and legal small business.  Many small businesses have a delay between earning and payment of the revenue.  Think of your practice’s payables, those are AR on someone else’s books.   You are correct, the AR is the accounting tool that keeps it all straight.  Those same businesses nee…[Read more]

  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA replied to the topic in the forum Katie O'Connell 8 years, 2 months ago

    I hear what you are saying.  Speaking of radiation oncology, I was at the 2016 national meeting in Boston and all of the major keynote speakers talked about costs, and the importance of calculating costs in your organization.  A director from UCLA described how their calculations had changed the way they deliver care, and that everyone should d…[Read more]

  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA replied to the topic in the forum Katie O'Connell 8 years, 2 months ago

    Hey Andrew

    Also the terms adjustments and collectible are not defined and should be.

    Although days in AR is a good indicator, it is nevertheless an indirect metric of your revenue cycle efficiency.  The reason they are using this is because it is likely an easy value to computer for them.  Above is where the money is and those values are all I w…[Read more]

  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA replied to the topic in the forum Katie O'Connell 8 years, 2 months ago

    One of the problems with yearly review is if you find an irregularity you are a year behind in correcting it.  Also blips in collection efficiency can be masked with yearly reviews.  One last thing, think about the purpose of financial statements.  They should supply actionable information.  If the review is a year after the fact, how act…[Read more]

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    David Joyce MD, MBA and Profile picture of Nathan MerrimanNathan Merriman are now friends 8 years, 2 months ago

    Nathan Merriman

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  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA replied to the topic in the forum Katie O'Connell 8 years, 2 months ago

    Hey Louis.

    The first question is what am I trying to collect?  If your goal is charges, you are trying to collect a fictitious amount.  What account should be the goal of your collections efforts?

    What does the large write off in your practice represent?  In part 1 of the next section of the course you will find some of these answers.  Let’s rev…[Read more]

  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA replied to the topic in the forum Katie O'Connell 8 years, 2 months ago

    Hey Louis.

    The first question is what am I trying to collect?  If your goal is charges, you are trying to collect a fictitious amount.  What account should be the goal of you collections efforts?

    What does the large write off in your practice represent?  In part 1 of the next section of the course you will find some of these answers.  Let’s rev…[Read more]

  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA replied to the topic in the forum Katie O'Connell 8 years, 3 months ago

    This is a little of the cart coming before the horse.  Understanding some accounting gives you a big head start in figuring out how the numbers on this statement are generated.  Certain accounting methods, although commonly used in healthcare are almost worthless when it comes time to evaluating financial performance.  You will get this in Part 1…[Read more]

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    David Joyce MD, MBA and Profile picture of Rubeen IsraniRubeen Israni are now friends 8 years, 3 months ago

    Rubeen Israni

    @ruisrani

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  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA replied to the topic in the forum Katie O'Connell 8 years, 3 months ago

    If anyone of you can give me an idea of this practice’s collection efficiency, I have a special prize for you.  Take a shot at the answer and I will let you know what I think.

    Nothing worse than working hard and then letting the revenue slip away because of a combination of bad accounting, poor communication, and lack of oversight.  Remember, r…[Read more]

  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA started the topic in the forum Financial Tools of Healthcare Discussion Board 8 years, 3 months ago

    First, do you have access to departmental financial statements or personal profit/loss statements.  If so, what effect have they had on you and if not, why have you not accessed them?
    Second, this charges and collections statement, from one of the largest billing companies in the country, is a breakdown of the revenue portion of your income…[Read more]

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    David Joyce MD, MBA and Profile picture of Rob PalandjianRob Palandjian are now friends 8 years, 3 months ago

    Rob Palandjian

    @robpal

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  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA started the topic in the forum 8 years, 3 months ago

    Thanks for joining the forum.  If you would be so kind, share with others how you felt when you first discovered you had diabetes.  Who or what helped you most to cope with this discovery.  Your contribution here will be valuable to others struggling with their efforts to take control of their diabetes.    

    Thank You 

  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA replied to the topic Welcome to the Discussion Forum in the forum Quality Leadership Discussion Forum 8 years, 3 months ago

    Great example Rubeen.  There has been a lot of comparison in between pilots and physicians.  Each have responsibilities that have very immediate results.  We both also live in a zero mistake environment.  Theory X leadership seems easier, but the implementation is a lot of work and oversight.  Theory Y, involves setting a framework and then stan…[Read more]

  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA replied to the topic Welcome to the Discussion Forum in the forum Quality Leadership Discussion Forum 8 years, 3 months ago

    I agree it does sound like the military except when dealing with small units like the squad level of Marines and Navy SEALS, Quality Leadership is in full view.  The members of those teams are given a general framework to accomplish a task and then they are left with the ability to plan and then alter the plan as they see fit.  It is a, giving b…[Read more]

  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA replied to the topic Welcome to the Discussion Forum in the forum Quality Leadership Discussion Forum 8 years, 3 months ago

    Hi Louis, thanks  for the reply.  You know that theory X is like 60 years old leadership theory, maybe older.  Yet it has been the most common description our students characterization of the leadership style they have experienced.  Why is healthcare so slow to adapt more a modern and clearly more productive leadership style?  I have my own idea…[Read more]

  • Profile picture of David Joyce MD, MBA

    David Joyce MD, MBA replied to the topic Welcome to the Discussion Forum in the forum Quality Leadership Discussion Forum 8 years, 4 months ago

    Wow Velma, you sound like you are channelling Deming.  He ran into the same type of thinking when he attempted to bring his data driven improvement ideas to the American auto industry in the 1950s.  The rebuttal he received ended up almost bringing down that same industry when he went to Japan and found a country with a dismal industrial e…[Read more]

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