Brooke Klatt, RN, EMTP

What you describe is common to most organizations.  When you think of it even in very large organizations the work unit is actually relatively small.  Let’s say you work for a large medical center in a large 20 physician department.  Most of your work is being done in small teams.  OR work, team of 4 or 5.  Office works, team of 4 or 5.  Lots…[Read more]

Very insightful Piyush, in fact that is exactly what is done.  Let’s suppose there is some inherent problem in the collection process.  If you only are looking at yearly averages, if the problem arises in Feb and influences collection for 11 months, you have a major problem and many months of lost revenue.  I mean lost, never to be collected.  You…[Read more]

First, it is cheaper to use intrinsic motivators.  Just need some good imagination and a goal for why you are implementing the motivator.  A little engagement with customers saved SW 10 or 15 minutes per takeoff.  That may have great value for the airline.

Here is what I think about your bonus.  The money is coming directly from the ACO qua…[Read more]

First, this is a great story of achievement by applying business skills in the small practice setting.  You have maximized revenue and reduced expenses by improving efficiency, I would say by creating an inclusive team driven work environment.  Did you get hit by lightning and somehow obtain the skills it takes to accomplish this?  Bottom line, yo…[Read more]

I think you outline the biggest problem with the trend toward physician employment.  When I was in a small single specialty group, we participate in decision making on the process of patient care.  Granted, our decision making process wasn’t very good, we didn’t know any better, but we were in touch with our patients needs because we talked to t…[Read more]