Brooke Klatt, RN, EMTP

We have a course in value based care that teaches activity based cost analysis.  It takes your top revenue producing CPT codes and breaks them down to discover hidden efficiencies and costs.  20% of your activity produce a majority of your revenue, so it is not as intimidating as you would think.  As for drug pricing.  Do you know how drug pri…[Read more]

This is a good example of listening to our customers.  I for one would love to have access to telemedicine.  I never really loved going to the office.

It will take strategy and business planning to successfully integrate it into a practice.  We need to make sure it is profitable otherwise it will just make everything else that much harder.  We…[Read more]

I think the Mayo addresses the heart of the problem, which is the business process under which we all work.  Good leaders who operate under a “Quality Leadership” environment see much less burnout.  I wonder how many of the “good” leaders have formal training in leadership?  My bet is too few and yet somehow they figure it out.  No doubt they cou…[Read more]

The executive see the world in a business framework.  Physicians see the world in a human framework.  Executive will never ever have a chance to care for patients.  But you can gain a working knowledge of business.  It is up to us to share our experience in the front lines in the language of business.  Strategy discussions, resource allo…[Read more]

You question is really about engaging the patient.  It is getting harder and harder to establish a trust relationship with patients.  It starts with the employees in your practice.  Do they feel empowered?  Employee engagement in their work is the leading indicator toward patient engagement.  I would start there.  Next up is patient educa…[Read more]