Brooke Klatt, RN, EMTP

Welcome, it is our pleasure to see you in class.  You nailed it, we are expected to learn business and leadership skill from those senior to us when their skill level is developed mainly through experience and not formal training.  You are willing to break that cycle and will discover a new way to approach issues you face everyday, from how to l…[Read more]

Thank you so much for your contribution to the class.  Others will read this and they will be comforted by your words.

I am sure you will do well, you have a great physician.

Great comment Kelly.  You have described the essence of “Quality Leadership”.  Problem is we see this form of leadership all to rarely in healthcare.   Having the confidence to give up control is a key feature of leadership although not so easily done by those of us trained in the healthcare system.  My favorite article on the subject is in the…[Read more]

I agree Tamy. The quickest way to achieve engagement of your team members in any meeting is to insure their is a democratic culture. The reason someone is on the team in the first place is that they have a valuable contribution to make. That contribution can be suppressed by poor meeting dynamics. Both brainstorming and brain writing idea…[Read more]

This is from Tamy, moved from the comment section.

“I will definitely apply what I learned regarding brainstorming and brain writing. We hold monthly staff meetings and there are several staff members who are more vocal than the majority. Brain writing will be incorporated in my next meeting and it will be interesting to see if the more…[Read more]

Hi Tamy

Welcome to the class.  I love Chestertown, they had a 100 mile bike thing for MS i did several years ago.  Plus we got out black lab Stella from a family in your town.

This class will fill in many of the business gaps from you MPH.  We designed it as much much more than a class on healthcare leadership.  We aim to provide a “Pocket MBA…[Read more]

Very nice Cheryl!  It sounds like you have already embraced a concept that sounds pretty much like creating and engaged team.  The first step is having each team member value their contribution to the team.  That can happen in a variety of ways with intrinsic and extrinsic motivators.  You will see the difference between them as you progress in…[Read more]

Thank you for joining us in class.  I hope the course was of value to you.  It represents a new way to help patients gain an improved understanding of what is happening to them.  We hope to continue its use as an addition to the information provided by your physicians and staff.  Fell free ths share the course with family and caregivers.  It give…[Read more]

My leadership style throughout my professional career was relatively authoritarian,  especially when I was in the OR.  I truly believed if everyone did exactly as I wanted, the patient would have the best outcome.  Granted, occasionally mistakes did happen but they were well within the realm of common occurrences.  The thing is, when I look bac…[Read more]

Great point Rob

When I first started doing this, as a physician I was uncomfortable with projections.  I like data driven, peer reviewed, solid facts.  In business, when looking at strategy, and a capital purchase is the implementation of a strategy, moving from qualitative ( we need this thing because it will help our patients) to quantitative (…[Read more]

Rob, this is a great insight that will truly help those behind you.  Organizations of all shapes and sizes have relied on the “Take is as is” or “That is a small point, don’t worry about it” as a negotiating tool.  Both of these are illustrated in the presentation.  The practice was charging back malpractice insurance even though the co…[Read more]